Privacy Policy | Junk Savior Privacy Policy - Junk Savior
Legal

Privacy Policy

Last updated: March 2025

Junk Savior LLC ("Junk Savior," "we," "us," or "our") operates the website junksavior.co. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or contacting us, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information — name, phone number, email address, and service address when you submit a quote request or contact form.
  • Service details — descriptions of junk removal jobs, property access notes, or other details you share when requesting a quote.
  • Communications — messages, emails, or phone call notes when you contact us directly.

We also collect certain information automatically when you visit our website:

  • Usage data — pages visited, time on site, referring URLs, and general browsing behavior via Google Analytics.
  • Device and browser data — IP address, browser type, operating system, and device type.
  • Cookies — small files stored on your device to improve site functionality and analytics. See Section 5 for more detail.

2. How We Use Your Information

We use the information we collect to:

  • Respond to quote requests and schedule junk removal services
  • Communicate with you about your job, appointment, or follow-up questions
  • Improve our website and service offerings
  • Send occasional service-related communications (we do not send marketing emails without your consent)
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

  • Service providers — third-party tools that help us operate our website and business (e.g., Google Analytics, WPForms, our email provider). These providers are contractually obligated to protect your data.
  • Legal requirements — if required by law, court order, or to protect the rights and safety of our business or others.
  • Business transfers — if Junk Savior is acquired or merged with another company, your information may be transferred as part of that transaction.

4. Data Retention

We retain your contact and job information for as long as necessary to provide our services and for reasonable business recordkeeping. If you'd like your information removed from our records, please contact us at the details below.

5. Cookies

Our website uses cookies to understand how visitors interact with our site. This includes Google Analytics, which tracks anonymous usage patterns. You can disable cookies through your browser settings, though some site functionality may be affected. We do not use cookies for advertising or tracking across other websites.

6. Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymous data including page views, session duration, and general location (city/region level). This data is processed by Google in accordance with their Privacy Policy. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

7. Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

8. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of any future communications from us

To exercise any of these rights, contact us at the information below. We will respond within a reasonable timeframe.

9. Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or loss. Our website uses SSL encryption (HTTPS) and we limit access to personal data to authorized personnel only. No method of data transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites (such as social media profiles). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: